09-06-2018
14:21
- last edited on
09-10-2018
09:13
by
MarcoGFitbit
09-06-2018
14:21
- last edited on
09-10-2018
09:13
by
MarcoGFitbit
I upgraded phones in July 2018. I gave my hubby my old one (iPhone 7 Plus) i got the new iPhone 8 Plus. Blaze stopped sending me notifications. I tried everything. I looked everywhere for help. Called Fitbit - they tried - but still no notifications on my blaze. I am not sure how - but my blaze is back to normal. I’m posting because if you are having problems like mine - all i can tell you is i checked my Bluetooth - and then i must have uninstalled and reinstalled my blaze more than 10+ times - IS that the answer? I don’t know - but i looked on this board and saw how frustrating it was to get any answers or help - so if my little 2 cents can help anyone - i hope it does. 🌸
Moderator Edit: Clarified Subject + Format.
Answered! Go to the Best Answer.
09-10-2018 09:18
09-10-2018 09:18
Hello @Fireweezie, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you around too @ACG, thanks for your insight!
@Fireweezie, I would like to thank you for having followed the troubleshooting steps provided here and for contacting our Support Team. I appreciate you have shared your experience, for let us know your Blaze is now able to receive Notifications and for sharing the steps you took in order to resolve your issue, I'm sure they will be very helpful for other members facing the same situation.
If there's anything else you might want to add or anything else I can do for you, please feel free to reply.
09-07-2018 00:28
09-07-2018 00:28
Hello @Fireweezie
Thanks for posting this awsome story.
I've been blessed as everything has worked correctly with no problems on my Versa since day one.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
09-10-2018 09:18
09-10-2018 09:18
Hello @Fireweezie, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you around too @ACG, thanks for your insight!
@Fireweezie, I would like to thank you for having followed the troubleshooting steps provided here and for contacting our Support Team. I appreciate you have shared your experience, for let us know your Blaze is now able to receive Notifications and for sharing the steps you took in order to resolve your issue, I'm sure they will be very helpful for other members facing the same situation.
If there's anything else you might want to add or anything else I can do for you, please feel free to reply.
09-10-2018 12:41
09-10-2018 12:41
09-11-2018 07:33
09-11-2018 07:33
Hello @Fireweezie, I hope you're doing well, thanks for taking the time to reply.
I appreciate you came back, you're very welcome. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!