04-29-2021
00:28
- last edited on
05-06-2021
18:39
by
EdsonFitbit
04-29-2021
00:28
- last edited on
05-06-2021
18:39
by
EdsonFitbit
I got the Fitbit app 2 days ago to challenge my Fitbit friend on steps. I set up mobile sync with my health app no issue. Yesterday I dug out my old Apple Watch so I could get steps more accurate as I realized I didn’t always have my phone. After setting up my Apple Watch to my phone and getting steps, I realized that the Fitbit app was now ONLY seeing my Apple Watch steps. The Fitbit app was not including the Apple phone steps that I had taken before setting up my Apple Watch. Is there something I can do so that Fitbit app can see all my steps. The health app on my phone gives me a breakdown of each the phone and watch and then the total
Moderator edit: updated subject for clarity
05-06-2021 18:38
05-06-2021 18:38
Welcome to the Fitbit Community, @KrystaMarie.
Thank you for the information provided.
Please make sure to have iOS 12.2 or higher and the latest version of the Fitbit app (3.41.1).
For instructions on how to use MobileTrack, please visit this article.
Whether this doesn't work, you can remove MobileTrack from the Fitbit app and set it up once again.
See you around.
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