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My charge hr won't setup

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‎06-19-2016 20:03

‎06-19-2016 20:03

I have been trying for days now to set up my brand new charge hr and it gets to the final step and then does nothing. It just stops. I have tried everything. I have deleted and reinstalled the Fitbit app on my iPhone multiple times and I have tried restarting my Fitbit multiple times. Nothing is working. What else can I do?
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‎06-19-2016 21:01

‎06-19-2016 21:01

It's great to see that you've visited the Fitbit Community @Madi98. Thank you for your efforts while trying to resolve this issue before contacting us. I would recommend following these troubleshooting steps to resolve set up issues. Additionally, if you have a computer, you can give it a try to see if your Fitbit tracker can be paired to it. Let me know how it goes.

 

Catch you later. Smiley Very Happy

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