01-04-2017 07:57
01-04-2017 07:57
My fit bit is three years old I have never had many problems but in the last three days I've had to restart it three times. My fit bit does not want to connect with my iPhone on my computer or my iPad. If I restarted it works for about 10 minutes then It stops again does the battery where out?
01-05-2017 04:39
01-05-2017 04:39
Hello @Pj79, have a warm welcome to the Community!
Having restarted your tracker several times, my suggestion in this case would be setting up your tracker as a new device on your account to reset the connection between your devices. Don't worry, this won't delete any of the information stored in your account so far.
To set it up as a new device:
I hope this can be helpful, feel free to reply in case you need anything else!