My heart rate does not stay working just 2dashes

[IRLarry]

I've reset my FitbitHR twice it worked then stopped at 3am I reset it in morning. It worked for 2. Min then stopped working!

[RobertoME]

Welcome aboard to our community @IRLarry. I recommend to restart your heart rate settings:

1. Go to your Account tab on your mobile app.
2. Tap on top of your trcker's name.
3. And look for your Heart Rate Tracking option.
4. Change your settings from On / Auto to Off.
5. Sync your tracker
6. Now repeat the same process and turn your heart rate On/Auto and sync again.

This should reset your tracker's heart rater. If the issue persist, then it's time to contact customer support team. I'm sure they will be happy to assist you further.

Keep me posted how it goes. See ya soon my friend.

[IRLarry]

Ok, I did as instructed and reset my HR off synced it. Then reset it to on/auto and reset it again. I put it on my wrist and it worked an gave me a reading of 70. Thank you, now I'll let you know later today how. It's going. 🙂 IRLarry Sent from my iPad

[RobertoME]

I'm glad is reading your heart rate and thank you for keep me posted @IRLarry

I'll be around so if the issue persist, let me know. 

[IRLarry]

So it still did not stay reading my HR. It went
to _ _again and no numbers. So what's next?
Thank you IRLarry

[IRLarry]

So, any luck on my no heart rate registering on my band. It's still _ _ Tks IRLarry Sent from my iPad

[RobertoME]

I was happy that your tracker was reading your Heart rate again, what a bummer @IRLarry. Well, right now I recommend to contact the customer support team. I'm sure they will be happy to investigate the issue. Just make sure to mention all the troubleshooting steps you have done so far.

Keep me posted how it goes.