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My information is not showing on my app Dashboard.

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‎07-08-2017 09:52 - last edited on ‎07-10-2017 07:12 by Moderator Alum

‎07-08-2017 09:52 - last edited on ‎07-10-2017 07:12 by Moderator Alum

My logs (food, water, activity) for the week do not stay posted on my dashboard. If I click on each section and open it up the information is there. If I only look at my dashboard it shows nothing for all 3 of them. 

 

Moderator Edit: Clarified Subject.

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‎07-10-2017 07:21

‎07-10-2017 07:21

Hello @slrandolph, thanks for joining the Fitbit Community, it's great to have you on board! Smiley Happy

 

Please keep in mind that the Dashboard in the app only shows the data for your current day, it will not display data from a previous one. However, if the data form "Today" is not showing, please try the following:

 

  • Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. If that doesn't seem to work:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful. If you continue experiencing this issue, please reply to me with a screenshot of what you're able to see in the app so I can check it further. Additionally, if there's anything else I can do for you, please feel free to reply! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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