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My phone will not sync to my music

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‎03-19-2016 18:44

‎03-19-2016 18:44

I am unable to connect via Bluetooth to surge classic on my iPhone 6. I want to be able to control my music through the fit bit surge. When I'm on pair on the fit bit and my blue tooth is on on my phone, it will show the syncing code, which is correct. But then my iPhone says it is unsuccessful. Can I not sync my music to my surge??
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‎03-20-2016 22:04

‎03-20-2016 22:04

Hi @Ngrim,

The iPhone 6 is totally compatible with Surge music control. I've wrote out a step-by-step breakdown of how to setup Surge music control on an iOS device, in this thread.

What's important to note is that the Bluetooth (classic) connection that is required for music control is completely separate from the Bluetooth bond that is required for call/text notifications.

 

Hope this helps!

Derrick | Retired Moderator, Fitbit
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