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New App 2.19 Issues

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‎02-08-2016 19:56

‎02-08-2016 19:56

I uploaded the new app version 2.19 and ever since, I'm unable to connect my surge to my iPhone 6 Bluetooth. I've had this surge since November and never had an issue until I uploaded the newest app.
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‎02-09-2016 12:21 - last edited on ‎11-18-2025 06:46 by Fitbit Moderator

‎02-09-2016 12:21 - last edited on ‎11-18-2025 06:46 by Fitbit Moderator

@Rbartolet Welcome to the Fitbit Community! I will recommend to try all of these syncing troubleshooting steps to connect the tracker to your iPhone 6. Also, log out from the account, reboot your phone, and log back in.

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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