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New friend request notifications not showing

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‎09-13-2020 02:50

‎09-13-2020 02:50

Hi,

 

So new friend requests made to me via username search aren't showing up on my dashboard. cannot also conform if my requests are going out too. Have closed the app and restarted and checked on the web dashboard too. Anyone has any tip to work through this? Thanks

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‎09-14-2020 12:41

‎09-14-2020 12:41

Hi @Zimni, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with friend requests. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend confirming the steps to add friends in this help article: How do I connect with friends on Fitbit?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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