04-15-2017 07:32
04-15-2017 07:32
Hey guys, what's up with my Charge HR it's not connecting to my iPad. I've never had connection issues before, I've had to reset my watch every day this week. I'm really going off Fitbit very quickly. This needs sorting or I will go and buy a model with lesser issues. 😡😡😡
04-15-2017 16:57
04-15-2017 16:57
Have you considered it may be your iPad and not the Fitbit? Apple just pushed out a bunch of updates to their products and many of us are experiencing glitches. The first thing to do is make sure that your iPad's Bluetooth setting still remembers your Fitbit device. If it does, forget it then set is up again.
If this does not work, let us know.
04-18-2017 08:42
04-18-2017 08:42
04-18-2017 11:30
04-18-2017 11:30
I'm afraid at this point, my best advice is to contact Support.