No Save Or Back Button When Entering Water

[Cloosh]

When I add water intake, there is no longer a save option and no back button. I have to delete the app and start over. Updating the app and turning my phone off has not solved the problem.

Moderator Edit: Clarified subject

[Slvrwrx]

Noticing the same thing as well. I can't save water intake, and past entries are blank. Takes forever to load.

[lmoody]

I am having the same problem. The old water function worked well, but the app freezes (every 3rd or 4th time) when I try to enter water consumed. Restarting my phone fixes it, but this is not right. Please fix this!

[LizzyFitbit · Accepted solution]

Hi there, @Slvrwrx and @lmoody. @Cloosh Welcome on board.

Thanks for sharing your feedback, and the steps tried prior to posting. Before anything else, I'd like to share with you that the issue with the Save/Back button not appearing when logging water has been resolved. Our team released a new update for the Fitbit app recently, so please make sure to install it and try logging your water one more time.

@lmoody Regarding the Fitbit app freezing, does this happen just when logging water? If that's correct, as a last resort let me suggest uninstalling and reinstalling the Fitbit app.

[Cloosh]

Thank you.

[Cloosh]

Yes, i had tried deleting and reinstalling the app before I posted here. It’s working now.

[LizzyFitbit]

@Cloosh It's nice to see you around.

That's great news! You're welcome, and I appreciate all your hard work on this. I hope you continue to achieve great things.

By the way, I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics. Have a good one.