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No app communication

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My Fitbit app no longer communicates with the my fitness pal app or Amazon Dot. Both say that they are connected. I hate the new IOS version ( app). 

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Hello @mrsmgolver, thanks for joining us, it's great to see new faces around. Smiley Happy

 

If your apps are not communicating with the Fitbit app, I would like to suggest going to the Application Settings on your online Dashboard, locate the apps and click on Revoke Access. After that, please link your MyFitnessPal and Amazon Dot applications once again. This will refresh the connection between the apps and will allow them to communicate once again. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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That worked!! Thank you so much!

Sent from my iPhone
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Hello @mrsmgolver, I hope you're having a great day!

 

Thank you for taking the time to reply and let me know your issue has been resolved, I'm very glad to hear that! Smiley Happy

 

If you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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