No badges in app

[Mmoo57]

My partner and I both just got HR Charges. He's using an iPad, I'm using the iPhone app. He's got all the stuff relating to badges, whereas I've got nothing. There is no sign of any badges in the app - how do I get them, please? I've looked on the dashboard, there is no mention there, no obvious way of adding them. Thanks

[EdsonFitbit]

Welcome to the Fitbit Community @Mmoo57. It's great to have you here. I would recommend checking out the badges section in the online Dashboard. If you are able to see your badges the issue might be related to the Fitbit app. If so, please do the following:

- Log out from the app

- Reboot your iPhone

- Log back in

Let me know how it goes.

I moved this thread to the iOS app board because it's more related to the topic. Thanks for stopping by, see you around. 

[Mmoo57]

Thanks - I looked at my dashboard online, and when I went back into the app, the badges had appeared!

Thanks for your help.

Moderator edit: personal info removed

[EdsonFitbit]

Thanks for the update @Mmoo57. I'm glad to hear that you are able to see your badges.

On another note, you are welcome to visit the Community boards. You can find interesting topics to join out there.

Hope to see you around more often.