04-17-2024 23:25
04-17-2024 23:25
After app update in the past few days, the fitbit app in my iPhone X (iOS 16.7.7) does not show any sleep data. It show as "No data". The dashboard on the fitbit web site still shows the sleep data. I have tried several to solve this issue i.e. logout -> login, logout -> reboot -> login, delete app -> reinstall -> login. But none of these cannot resolve the issue. Does anyone have the similar problem like mine? How to fix this problem? I have tried to login to my son-in-law iPhone 8 plus. The sleep data is shown without a problem.
04-17-2024 23:28
04-17-2024 23:28
The image of fitbit app showing "No data" of sleep.
04-18-2024 01:29
04-18-2024 01:29
I have the same problem. A couple weeks ago, the app showed "No data" on the top screen but I could see the sleep data when I tapped "Sleep duration" menu. Since yesterday, the app didn't show any sleep data at all.
04-18-2024 01:38
04-18-2024 01:38
I am wondering if the migration to google account would solve this issue? I am currently do not migrate to google account yet. I am afraid that migrating to google account will make all my tracking data including sleep data disappear.
04-21-2024 07:03
04-21-2024 07:03
I am having same problem. I upgraded app and now am getting “no data”.
04-22-2024 20:46
04-22-2024 20:46
I finally migrated to Google account. The app now shows the sleep duration. I don’t like it but I guess I have to live with it.
04-27-2024 07:48
04-27-2024 07:48
I’m having the same issue. It stopped logging sleep data the past few days. Updating app didn’t help. I’ll try updating to google acct. i don't like how google uses personal data and tracking
Regretting not going with Apple Watch foolishly went with sense after good experience with Fitbit.
04-28-2024 13:19
04-28-2024 13:19
I had the same issue with sleep data. I tried a few things like update app, move to google sign. None worked but I got support from Fitbit. Turns out my watch stopped monitoring my heart rate. They had me reboot. press the physical watch button for 10 seconds and the fitbit icon comes up and seem to fit the heart rate monitor. I lost the past few days but tomorrow I Should see sleep data again.
04-29-2024 01:56
04-29-2024 01:56
Glad that you are able to see your sleep duration after migrating to Google account. Unfortunately, I still not be able to see my sleep duration after migrating to Google account. But my sleep data is still shown in Fitbit Dashboard in web browser.
04-29-2024 05:39
04-29-2024 05:39