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Not able to sync since 4:00 PM CDT

‎11-09-2025 21:12 - last edited on ‎11-13-2025 17:58 by Fitbit Moderator

‎11-09-2025 21:12 - last edited on ‎11-13-2025 17:58 by Fitbit Moderator

I am on iPhone 16, have all the latest updates, have rebooted the phone, and restarted my Fitbit.  I have not been able to sync since around 4:33 PM.  What is going on behind the scenes?

 

Moderator edit: clarified subject.

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‎11-13-2025 17:58

‎11-13-2025 17:58

Welcome back to the forums @cmdonahue. 

Thank  you for taking the time to share with me the information about this difficulty that you are experiencing with your Fitbit.

I'm not sure if you are still having this kind of issue. If so, try to follow the steps listed in this help article:

Why won't my Fitbit device sync?

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