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Not Re-syncing back to phone

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‎07-05-2016 17:07

‎07-05-2016 17:07

We just did a factory reset to the watch. Because it wasn't syncing back to the phone. So after doing the factory reset it can't find the Fitbit and Re - Sync. What should I do
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‎07-06-2016 09:57

‎07-06-2016 09:57

Welcome to the Community @LegoTitanic12! I hope you're doing great! 

Let me help you out, try setting up your tracker take a look at this article you will find the instructions listed step by step, if the issue persists contact the support team so they can review your device history. 

 

Hope it helps!

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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