help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not Re-syncing back to phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-05-2016 17:07

‎07-05-2016 17:07

We just did a factory reset to the watch. Because it wasn't syncing back to the phone. So after doing the factory reset it can't find the Fitbit and Re - Sync. What should I do
Best Answer
0 Votes
1 REPLY 1

‎07-06-2016 09:57

‎07-06-2016 09:57

Welcome to the Community @LegoTitanic12! I hope you're doing great! 

Let me help you out, try setting up your tracker take a look at this article you will find the instructions listed step by step, if the issue persists contact the support team so they can review your device history. 

 

Hope it helps!

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes