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Not getting Versa 3 sleep details or score

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‎04-28-2021 05:49 - last edited on ‎04-29-2021 15:14 by

‎04-28-2021 05:49 - last edited on ‎04-29-2021 15:14 by

For the last 3 days I am not getting the details of my sleep and no score.   

 

 

Moderator edit: subject for clarity 

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‎04-29-2021 15:14

‎04-29-2021 15:14

Welcome to the Fitbit Community, @amccloskey89.

 

Thanks for the details shared in your post. I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

I would like to confirm that in order to see a sleep score, you must see sleep stages. If you don't see your sleep stages, I recommend restarting your device by following the steps from this help article: How do I restart my Fitbit device? Please also follow the complete troubleshooting steps in our help article: Why don't I see sleep stages today? 

 

For more information about sleep score, please see this help article: What's sleep score in the Fitbit app?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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