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Not getting call notifications

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‎01-24-2016 17:12 - last edited on ‎01-25-2016 03:14 by SunsetRunner

‎01-24-2016 17:12 - last edited on ‎01-25-2016 03:14 by SunsetRunner

No able to receive call notification

 

Moderator edit: Title for clarity.

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2 REPLIES 2

‎01-25-2016 03:21

‎01-25-2016 03:21

Welcome to the Fitbit Forums @Tazan! I'd start by verifying that your mobile device is listed in the compatible devices. Also, what kind of Fitbit tracker you have? In the following links you can find how to activate call notifications on your Fitbit Surge and Charge HR, Charge. If the issue persists, could you tell me what your phone model is, its operative sytem version and your tracker model?

 

Looking forward to your new comments.

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‎01-20-2017 18:28

In response to SunsetRunner

‎01-20-2017 18:28

Thank you for responding, I have been in contact with fitbit support and I have sent them a photo of my wrist. 

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