help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting password reset emails.

‎07-20-2025 13:01

‎07-20-2025 13:01

I am red hot flaming angry that I say forgot password and I don't get emails.  I am not migrating to google.  I have a fitbit account.  argh!!!

Best Answer
0 Votes
2 REPLIES 2

‎07-20-2025 13:13

‎07-20-2025 13:13

I have looked in every folder it is not there.   I am not moving over to Google.  This is my fitbit account I have had for over 6 years.   I want to reset the password.

Google - fitbit is sending email telling me my battery is low .. so I know this is the right account ... 

ARGH

Best Answer
0 Votes

‎07-22-2025 10:44

In response to hotredflame

‎07-22-2025 10:44

Hi @hotredflame, welcome to the Fitbit Community! It's great to have you here!

Let me help you with hte password reset process of your Fitbit account.

I've just noticed that you have already followed the steps suggested in our help article How do I change or reset my Fitbit password? I appreciate your time in this process. In fact, i've confirmed that you have already got in contact with our customer service support. This being said, my best advice it to keep the communitcation with them. They count with better resources to assist you further.

Best Answer
0 Votes