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Not receiving notifications with iPhone 11

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‎02-15-2020 04:30 - last edited on ‎02-16-2020 17:08 by Fitbit Moderator

‎02-15-2020 04:30 - last edited on ‎02-16-2020 17:08 by Fitbit Moderator

I know this has been posted a ton, but since getting the iPhone 11 my Alta will vibrate for calls but not texts.   I have tried all the resets and advice listed and I’m wondering if anyone else has has this particular issue and if there is something I am missing.  Thanks!  

 

Moderator edit: Subject for clarity 

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‎02-16-2020 17:08 - last edited on ‎09-16-2025 06:44 by Fitbit Moderator

‎02-16-2020 17:08 - last edited on ‎09-16-2025 06:44 by Fitbit Moderator

Hi @Steph0903, welcome to the Community Forums!

I appreciate the details that were shared in your post. I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep me posted and let me know if you have any additional questions. 

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‎02-17-2020 05:00

In response to RicardoFitbit

‎02-17-2020 05:00

Yes! It was the “Notification Center”. Thank you so much! I’m happy again!

Stephanie

Sent from my iPhone
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