01-07-2020
12:32
- last edited on
01-08-2020
15:48
by
RicardoFitbit
01-07-2020
12:32
- last edited on
01-08-2020
15:48
by
RicardoFitbit
Versa keeps loosing pairing & not receiving txt ! Notifications
Moderator edit: Subject for clarity
01-08-2020 15:48
01-08-2020 15:48
Hi @Chappis, welcome to the Community Forums!
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which iOS mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured.
After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted.