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Not syncing following update

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‎01-12-2018 07:07

‎01-12-2018 07:07

My Cahrge 2 won’t sync to my iPhone 6 following its update last night. It’s not being picked up by my Bluetooth at all—it can’t even find my Charge 2 as a device. Followed the advice but nothing is working. Is Fitbit not preparing for these updates?? This is really upsetting... I’ve had my Charge 2 less than a month...

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3 REPLIES 3

‎01-12-2018 07:57

‎01-12-2018 07:57

Same here.....

 

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‎01-12-2018 08:12 - edited ‎01-12-2018 08:16

In response to MrsJHW

‎01-12-2018 08:12 - edited ‎01-12-2018 08:16

tried forgetting device, turning phone off....still nothing. It won't pair via bluetooth

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‎01-12-2018 09:38

In response to MrsJHW

‎01-12-2018 09:38

Just started working again roughly 3.5 hours after it stopped....

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