03-29-2020
19:30
- last edited on
04-24-2020
19:19
by
LizzyFitbit
03-29-2020
19:30
- last edited on
04-24-2020
19:19
by
LizzyFitbit
I am no longer able to sync my Fitbit with my phone, I am also no longer getting notifications on my Fitbit. My iPhone has the latest software. I have tried deleting, repairing, shutting both devices on and off. Nothing seems to be working
Moderator edit: updated subject for clarity
04-24-2020 19:18
04-24-2020 19:18
Hi @Sammy09. Welcome to the Community Forums. I'm sorry for the delayed response.
Thanks for bringing this to my attention, as well for the troubleshooting steps tried on your own. Since your Fitbit isn't syncing correctly, this should be the reason why the notifications aren't working either. Even though you've tried some steps before, please give one last try to the following:
Once your Fitbit syncs, you can set up the notifications one more time. For detailed instructions, check this help article.
Keep me posted.