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Notification menu option not opening in the Fitbit app

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‎02-28-2021 12:08 - last edited on ‎03-01-2021 06:21 by Fitbit Moderator

‎02-28-2021 12:08 - last edited on ‎03-01-2021 06:21 by Fitbit Moderator

When i push notification inn app, so i can choose what i want the watch to notify me on example messages og news etc etc. it wont go in. It just gray, it have world before

 

Update: Its the norification menu after you go in to versa 2. right over remikser to love menu

 

Moderator Edit: Merged posts & Clarified subject

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‎03-01-2021 06:20 - edited ‎10-14-2023 11:59

‎03-01-2021 06:20 - edited ‎10-14-2023 11:59

Hi there @Mikael84, welcome to the Community Forums. Thanks for sharing the details about the issue you're having with the Fitbit app.

Please try syncing your watch to make sure all your data is saved and then proceed with uninstalling and reinstalling the Fitbit app. Now, you can go ahead and set up your notifications. For more information, see How do I get notifications from my phone on my Fitbit device? 

I've moved this thread to iOS App for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-01-2021 06:20 - edited ‎10-14-2023 11:59

‎03-01-2021 06:20 - edited ‎10-14-2023 11:59

Hi there @Mikael84, welcome to the Community Forums. Thanks for sharing the details about the issue you're having with the Fitbit app.

Please try syncing your watch to make sure all your data is saved and then proceed with uninstalling and reinstalling the Fitbit app. Now, you can go ahead and set up your notifications. For more information, see How do I get notifications from my phone on my Fitbit device? 

I've moved this thread to iOS App for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes