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Notification number stuck on Fitbit app icon

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‎07-15-2021 09:42 - last edited on ‎07-15-2021 16:36 by

‎07-15-2021 09:42 - last edited on ‎07-15-2021 16:36 by

I have had the notification number 92 stuck on my app icon on my iPhone for the past two months! I can’t get rid of it!

 

 

Moderator edit: subject for clarity 

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‎07-15-2021 16:56

‎07-15-2021 16:56

Welcome to the Fitbit Community, @Vnur6.

 

Thanks for the details shared in your post. I understand how you are feeling and recommend doing the following:

 

  1. Log out of the app: tap your profile's photo, swipe up and log out. 
  2. Force quit the app.
  3. Restart your phone. 
  4. Log into the Fitbit app and check if the issue persists.

I was able to see that you have already contacted our Support team regarding this. Thank you for your time and efforts. Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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