03-26-2021 12:29 - last edited on 03-28-2021 11:31 by LiliyaFitbit
03-26-2021 12:29 - last edited on 03-28-2021 11:31 by LiliyaFitbit
Recently, my Inspire HR has stopped notifying me of text messages.
I found old message on the community & checked my settings and Ios updates.
I do think it is strange that I can't access the notifications (>) when I click on my device in the Account tab group. I have updated my fitbit app to Version 3.40 but still can't open the notifications tab on the app.
Moderator edit: subject for clarity
03-28-2021
11:29
- last edited on
09-15-2024
09:12
by
MarreFitbit
03-28-2021
11:29
- last edited on
09-15-2024
09:12
by
MarreFitbit
Welcome to the Fitbit Community, @sdparrish1.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend uninstalling and reinstalling the app. This should resolve the issue with accessing the Notifications tile in the app. Please also restart your tracker and confirm the troubleshooting tips at Why didn't my Fitbit device alert me?
You can confirm the steps to set up notifications and follow the troubleshooting instructions at How do I get notifications from my phone on my Fitbit device?
By the way, I've moved your post to iOS App board so we can keep our forums organized.
Hope this helps!
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