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Only handful of contacts showing in FitBit App

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‎03-25-2016 02:52

‎03-25-2016 02:52

When I click on contacts in the FitBit App it only shows a handful of my contacts (with or without a FitBit) whereas my husbands shows all his contacts.

We both have exactly the same settings allowing contacts etc but they don't show.

Please help...
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‎03-26-2016 07:15

‎03-26-2016 07:15

Fitbit will only consider contacts you have an email address for. Do all your contacts have email addresses?

MakMak | Community Council

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‎03-26-2016 07:24

In response to MakMak

‎03-26-2016 07:24

Hello @Lazzareo welcome to the Fitbit Community! It's great to have you here 🙂 You can add a maximum of 2,000 friends either from the fitbit.com dashboard or from the Fitbit app. You can choose to add friends by one of the following methods:


- Contacts—See your contacts who have Fitbit accounts and those who don't. Invite anyone to be a Fitbit friend.  Friends of friends appear only if your friends do no privatize their friends list. (Not available on the fitbit.com dashboard) and as @MakMak mentioned your contact must have an email address to be included. 
- Facebook—If you choose to connect with Facebook, see your friends who also have Fitbit accounts linked to Facebook. Invite anyone to be a Fitbit friend. You can later revoke access to Facebook from your Fitbit account by changing your settings on your fitbit.com dashboard, or through the settings on your mobile device. If you have more than one Facebook account, you can only link one to your Fitbit account. ​
- Email—Type in the email address of anyone to want to invite to Fitbit.

 

Let me know if you have any question! Woman Happy

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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