08-15-2017 10:03
08-15-2017 10:03
My problem is on my pace being different even during a race that is chipped. Going for runs I'm off by at least a min or more per mile. Running with others and being ahead but showing slower pace and time . What can I do?
08-16-2017 10:40
08-16-2017 10:40
Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board.
This seems like a very odd situation, which tracker are you currently using? Are you tracking the runs through the tracker or MobileRun? If you're using your tacker I would like to suggest you to restart it. If that doesn't seem to work, try to set it up as a new device to reset the connection between your tracker and your phone.
To set up your tracker as a new device:
If you're using MobileRun, please check your GPS settings by going to your phone Settings > Fitbit > Location and set it to Always.
I hope this can be helpful, give it a try an let me know the outcome!