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Pace showing instead of Calories burned on exercises.

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When I track a workout, circuit workout, aerobic workout, hike etc, I want calories burned to show up instead of “pace” on the exercise dashboard. I’m aware that when I click on the workout, it will show calories burned, but I want it to show up on the exercise dashboard. And when I post the workout to Fitbit community I want calories burned to show up instead of my average pace. It’s not showing my calories burned. But I’ve seen other people post workouts where calories burned is shown instead of the average pace. I know this is kind of ‘nit picky’ but it’s bugging me. How do I edit this? 

 

Moderator Edit: Clarified Subject.

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5 REPLIES 5

Hello @Kpiva, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, our team is currently aware of this issue and is working towards a prompt and proper resolution for it. Once we have more information to share with you about this situation, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding. In the meantime, if there's anything else we can do for you please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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When exactly will this issue be resolved?  Your team has been aware of the issue for many months now and no change has been made.  I’m considering returning my device 

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Seems like FITBIT is always aware of the situation, but just doesn't care to fix it. Really, how hard can it be to customize the dashboard.  No one cares about pace when you do a Crossfit workout or weights. We care about Calories burned.   Come'on FITBIT SMH

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Hello @Fireresq7 I hope you're doing well, it's nice to see you around the Fitbit Community. 

 

First of all, I would like to apologize for the delay in the response. I appreciate you have provided your feedback about this situation. Please note that some issues take longer than others to resolve and even when our team is currently working on it, they may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hello Marco, sorry I just saw this. How long would it take for Fitbit to give the user the option of customizing their dashboard? Can't be that hard. Just let them show what they wanna display. 

That's all we want. Customization !

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