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Pairing to my iPhone 5

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‎01-03-2016 12:08

‎01-03-2016 12:08

Hi,
I have been able to pair my Fitbit flex to my laptop using the dongle but I cannot pair my flex with the app on my phone.
When the app searches using my phones Bluetooth it can never find my flex
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‎01-04-2016 04:01 - edited ‎01-04-2016 04:02

‎01-04-2016 04:01 - edited ‎01-04-2016 04:02

Hey hey hey @Jardy86 welcome to our Community! It's nice to have you here! Man TongueSince you've already paired your Flex to your computer you just need to log into your iOS Fitbit app and click on "Log in" to log into your existing Fitbit.com account. Then you just need to sync your Flex to your iOS device by following these steps:

 

1. Tap your tracker name at the top of the app dashboard.
2 Make sure your tracker has battery life and bring it near to your iOS device.
3. Scroll down and tap the "Sync Now" tile and wait for the sync to complete.

 

If you're still having issues please review our troubleshooting steps.

 

Hope this helps, have a nice day! Cat Tongue

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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