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Phone not syncing my steps for today

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‎04-29-2017 18:49

‎04-29-2017 18:49

The FitBit app is not syncing  with my charge 2 or phone

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‎04-30-2017 02:49

‎04-30-2017 02:49

I would try restarting your phone and then restarting your fitbit using this procedure:

 

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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