help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Physical Damage - Charge HR

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-05-2016 07:54 - last edited on ‎02-07-2016 03:34 by Moderator Alum

‎02-05-2016 07:54 - last edited on ‎02-07-2016 03:34 by Moderator Alum

Hi, I unplugged my Fitbit HR from charging this morning and the screen unclipped on one side and I don't see a way to clip it back on. Is there a warranty, way to fix it?

 

 

Moderator Edit: Subject for Clarity

Best Answer
0 Votes
1 REPLY 1

‎02-07-2016 03:35

‎02-07-2016 03:35

It's great to see you around @Drmc. If your tracker have a physical damage, I recommend contacting our Support Team, for a faster solution you can contact them via phone or chat. It would be great if you can provide some pictures.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes