help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please change the way the app gets updated.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2017 08:39 - last edited on ‎10-17-2017 07:59 by Moderator Alum

‎10-16-2017 08:39 - last edited on ‎10-17-2017 07:59 by Moderator Alum

Can FitBit please change its app update process? I update the app wait for it to go through that and then when I open the app it takes forever to load or open! Essentially like it’s updating twice. Waiting 5 minutes for the app to load right before I go for a run is extremely annoying, that’s why I update it at a different time then when I go for my morning runs. Can you please have everything happen at once like every single other app?

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎10-17-2017 08:22

‎10-17-2017 08:22

Hello @Brennen, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I would like to encourage you to submit your insight as a suggested idea, where our members can comment and vote for it so it can be implemented in the future. This is the best way to make your voice heard and get the attention from our development team. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes