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‎05-30-2019 21:00 - last edited on ‎05-31-2019 05:48 by Moderator Alum

‎05-30-2019 21:00 - last edited on ‎05-31-2019 05:48 by Moderator Alum

Hey, so this has been an issue for months. I’ve seen past posts about this. With no real problem solving results. I can’t see any of my posts/pictures on the Fitbit app. Anything I share is a mystery to me. Please don’t tell me to log off, delete the app and reboot. I’ve done it a couple times now with no repair. I believe it’s the Fitbit app. I’ve let it go for a while thinking an update would fix it. Didn’t help. 

 

IPhone XS 

 

Moderator Edit: Clarified Subject.

Best Answer
3 REPLIES 3

‎05-31-2019 05:50

‎05-31-2019 05:50

Hello @Rocket_dude have a warm welcome to the Fitbit Community. 

 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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0 Votes

‎06-16-2019 20:04

‎06-16-2019 20:04

Unfortunealtely, today I received the same general response for the same problem. Still no resolution 😒

Best Answer

‎06-17-2019 06:05

In response to AyanaW

‎06-17-2019 06:05

Yeah, it sucks cuz I would love to recommend the Fitbit to friends. But I can for so many app issues! 

Best Answer