help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Previous version please

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-15-2023 18:22

‎10-15-2023 18:22

I’ve tried….but do not like the updated app. I cancelled my subscription because the app is not as intuitive or frankly, visually appealing. Is it possible to revert to the previous version. 

Best Answer
2 REPLIES 2

‎10-15-2023 18:49

‎10-15-2023 18:49

Yes. Please go back.  The UI looks good but we’ve lost quick access to things like battery %, day over day step counts outside of the week. I don’t want an average. For last month. I want to look back more than my current week and see the counts.   
You’ve missed the mark badly. This is intended to be a tool of accumulation and validation and you’ve made that harder. 

Best Answer

‎10-15-2023 21:04 - edited ‎10-15-2023 21:04

‎10-15-2023 21:04 - edited ‎10-15-2023 21:04

Hi @Farmgal64 @Taylorfurst - probably best to post in "The redesigned Fitbit app is rolling out!" topic in this forum along with the other unhappy users where you will see more fully all the issues

Unfortunately it would seem likely you are stuck with this version. 

Author | ch, passion for improvement.

Best Answer