10-29-2023 08:09
10-29-2023 08:09
Rounded hours at 250 steps are no longer correct since today's change from summer time to winter time. How do I solve that? The lines next to Active hours in the overview screen are also no longer correct. It now says from 8:00 AM to 4:00 PM, while the settings say 9:00 AM to 6:00 PM.
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10-29-2023 10:23
10-29-2023 10:23
@SunsetRunner This happens every time a country switches from its summer time to standard time. There’s nothing you can do to correct the error. It will fix itself tomorrow.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-29-2023 10:09
10-29-2023 10:09
I have the same issue and have tried everything to correct the times but nothing works
10-29-2023 10:23
10-29-2023 10:23
@SunsetRunner This happens every time a country switches from its summer time to standard time. There’s nothing you can do to correct the error. It will fix itself tomorrow.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-05-2023 09:38
11-05-2023 09:38
I’m having the same problem mine was from 9-5, now it’s 6-2 and it won’t let me change it back.
11-05-2023 09:39
11-05-2023 09:39
I don’t remember it happening ever before. Iced had several fitbits and do not ever as I said remember seeing this happen before
11-05-2023 10:02
11-05-2023 10:02
@Recessteacher This is my twenty-first Fitbit time change. Seems to happen twice a year, every year. This time change seems to be worse, especially for hourly activity.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-06-2023 20:03
11-06-2023 20:03
i just ended a chat with support and as you said this will happen whenever the time change occurs