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Problems

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‎02-23-2016 13:41

‎02-23-2016 13:41

My tracker is missing tiles and not working properly. I have tried the steps to edit them but the hidden ones do not even show up. I have tried restarting my Fitbit, reinstalling the app on my iPhone and on my iPad but nothing is working. My Fitbit will not connect to the app. I have tried everything I have found online but nothing seems to be fixing this problem. Thank you!
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‎02-23-2016 15:11

‎02-23-2016 15:11

Hi @janbuj21,

Are you still experiencing this issue? If so, I'd recommend re-pairing your tracker to your account using the replacement setup process. Click here for details.

Hope this helps and keep me posted!

Derrick | Retired Moderator, Fitbit
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