help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pushing from IPhone to fitbit

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2017 20:36

‎06-27-2017 20:36

I was getting notifications pushed from my phone to my Fitbit. My daughter broke her Fitbit, so she took mine. When thenew one arrived, she swapped it to her account. Now I am not getting any notifications pushed to my Fitbit (the original one). In the Settings area, notifications are constantly cycling...

Help!!!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-27-2017 20:46 - edited ‎06-27-2017 21:54

‎06-27-2017 20:46 - edited ‎06-27-2017 21:54

Hello @Mom_of_4 have you removed the Fitbit your daughter took over from your phone? This is done by removing the fitbit from the phones Bluetooth settings screen. 

Im not sure what is ment by cycling, but if there are two fitbits registered to the phone your notifacations may still be trying to go to the one the daughter took over.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎06-27-2017 20:46 - edited ‎06-27-2017 21:54

‎06-27-2017 20:46 - edited ‎06-27-2017 21:54

Hello @Mom_of_4 have you removed the Fitbit your daughter took over from your phone? This is done by removing the fitbit from the phones Bluetooth settings screen. 

Im not sure what is ment by cycling, but if there are two fitbits registered to the phone your notifacations may still be trying to go to the one the daughter took over.

Best Answer
0 Votes