Blaze not connecting to phone GPS from watch

[TankGirl2]

I have had few

issues connecting my phone and Blaze to map my hikes.  I updated my iPhone OS 2 days ago to 12.3 and updated my FitBit app as well to the latest version - and I no longer have the Settings>FitbitApp > Allow Location Services choices of “Always, Only when using the App, Never. “     Those selection options have disappeared and now my Fitbit can’t connect with my phone GPS because before I did the OS amen App updates - I had changed the Allow Location Access back to Never.   Bluetooth is ON on both my iPhone and Blaze.  Cellular Data and Roaming are ON on my iPhone, notifications are On on my device, and when I am in Exercise > Hike > Gear icon > Use Phone  GPS is On.     SO why can’t I see the Allow Location services selection anymore / how do I get back the mapping of my hikes?

[Rich_Laue]

I'm not sure, but the location services permission would be found in your phone settings,  not your Fitbit app.

This would be a question to ask the iOS group. 

My first thought would be to remove the Fitbit app, the process of installing,  should then trigger and guide the user through the steps to grant permissions. 

Your title should really be something like  "On iOS, I can't find location services permission" this way you will attract someone who may know. 

[TankGirl2]

Thank you, Rich

the issue is that the location services seems to have disappeared off my iPhone.  It’s not where it was 2 days ago within the Fitbit app.

i will try uninstalling / reinstalling it.  ThNk you 😎

[Rich_Laue]

If I'm reading you correctly @TankGirl2 you want to grant permission for the Fitbit app to gain access to the phone's location. 

This permission will be done from the phone,  not the Fitbit app.

I did a search and found these instructions on Apple support that may help. You say that you upgraded the phone,  and maybe apple moved something. 

One also moved your post about the iOS Fitbit app to the iOS board

[TankGirl2]

Hello again, Rich.  thank you so much for doing the extra footwork.

I did see those directions elsewhere when I was trying to troubleshoot what was happening post-upgrade of iPhone device and FBit app - but unfortunately my FitBit app doesn’t appear on the list under Privacy, etc. that they show there as an example. It never has as far as I can remember.  The Location Services option was the first option under the  App itself at the top level of the Settings area when you scrolled down.     That  option is no longer listed. Bluetooth on/off is the first line to select now under the Settings> Fitbit app.  

I’ll do some additional digging when I have a moment.  Was just hoping I wasn’t the only one running into this :).

thank you again for all the help and guidance.