08-16-2016 08:18
08-11-2016 13:30
08-11-2016 13:30
Best Answer08-11-2016 15:36
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-11-2016 15:36
Sure, but where's the screenshot?
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer08-15-2016 05:54
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-15-2016 05:54
@dhruvsandesara It's great to see you in the Community! As y friend @PureEvil mentioned, we can definitely help, the screenshot will help in order to determine the cause of the issue. Visit this page in order to know how to take a screenshot. Make sure to select the correct platform of your device.
Looking forward to your response my friend! ![]()
Best Answer08-15-2016 19:48
08-16-2016 08:03
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-16-2016 08:03
Hmm... Very strange. Is there any chance that you're using a pre-release version of iOS?
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer08-16-2016 12:56
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-16-2016 12:56
I'm speculating that it's something to do with that. I'll move to the iOS portion of the forum.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer