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Red x on the face

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My Fitbit has a big red x on the face and it says data not synced

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Hi @rhodamoeti. Welcome to the forums.

Thank you for sharing the inquiry regarding your Fitbit device.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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