01-24-2018 00:04
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Recovery Runner
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01-24-2018 00:04
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Does anyone ever! reply on here? I want to know why my alt hr isn’t syncing with my flipping iPhone? It was fine yesterday

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01-24-2018 00:18
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Community Legend
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01-24-2018 00:18
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Yes, people do reply but you only gave it 4 minutes since your last post - give people a chance to read your post!
Syncing problems happen from time to time. Try restarting your fitbit:
- Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. Your tracker will begin charging.
- Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.
- Unplug your tracker from the charging cable.
