help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Request failed: bad request 400

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-23-2016 19:56

‎02-23-2016 19:56

Just bought my charge hr keep getting this response while I try syncing to my iPhone 6. I've restarted my phone, deleted and re downloaded the app, restarted the Fitbit and nothing has worked.
Very frustrating!
Best Answer
0 Votes
1 REPLY 1

‎02-24-2016 05:38 - edited ‎02-24-2016 05:38

‎02-24-2016 05:38 - edited ‎02-24-2016 05:38

Welcome to the Forums @Bekels. Thanks for troubleshooting this setup inconvenience by yourself. Since you are using the iOS Fitbit app to set up your tracker, please double check that your app is updated to the latest version. Then, attempt Setup again. Keep in mind that you can also setup your tracker from a computer.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes