SSL Error

[michhodg]

I have been trying for a month now to log on to the Fitbit app on my Iphone 5S and I get the following error message every time:

An SSL error has occurred and a secure connection to the server cannot be made.

I have an Ipad and Iphone 4 that connect with no problems.  Does anyone know why this would be happening and even more importantly, how to fix it?  It's very frustrating because I have to carry around 2 phones since I can't sync to my 5S.  I just use the 4 for games and now to sync my Fitbit.  I had the Charge and have upgraded to the Blaze but I still can't log in.  I don't think it has anything to do with my Fitbit, it's a problem with the app.  I sent an email to Fitbit support but I'm still waiting for a reply.  Any suggestions would be greatly appreciated!

Thanks,

[zoedutt]

I am having exactly the same problem on my iPhone 6. Fitbit charge HR wouldnt sync so i have been trying all sorts now I cannot log in on my phone

Please Help!

[madhavi-06]

SSL error showing on app iPhone 6 . Very frustrating . Please help 

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@zoedutt wrote:

I am having exactly the same problem on my iPhone 6. Fitbit charge HR wouldnt sync so i have been trying all sorts now I cannot log in on my phone

Please Help!

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[FitbitUser730]

Had the same issue and another forum said to try logging onto a different network and that worked for me.

[Mack023]

I thought to share what fixed my issue . I eventually got rid of the issue by turning on airplane mode and turn it off.