help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Same step data every Wednesday and Thursday

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2024 05:59

‎11-22-2024 05:59

I've got an Inspire 2. For the past three weeks, my step data for the Wednesday and Thursday is identical - and incorrect.

I've searched the Community. I've tried turning my phone off and back on again. I've turned Bluetooth off and back on again. My app is up to date. What else can I try?

Best Answer
1 REPLY 1

‎12-13-2024 10:28

‎12-13-2024 10:28

Welcome @Vash2172. It's good to see a new face around.

Thanks for your research and the steps tried prior to posting. I understand how important this data is for you and because it's been a few days, may I know if the issue persists? Did you notice if the steps displayed on your Inspire 2 were correct before syncing? Also, is the rest of your data such as distance affected?

Please reply back with this information as it'll help me to investigate on my end.

Best Answer
0 Votes