12-02-2023
12:30
- last edited on
12-04-2023
09:23
by
LizzyFitbit
12-02-2023
12:30
- last edited on
12-04-2023
09:23
by
LizzyFitbit
Sense started syncing,app wouldn’t stop tallying steps. Version 4.04 on iPhone 7 running iOS 15.8.
Moderator Edit: Clarified subject
12-04-2023 09:38
12-04-2023 09:38
Hi there, @RGE23.
Thanks for sharing details of your phone, as well as the screenshot attached. While this is odd, may I know if you have MobileTrack setup to your account? This feature will track basic stats such as steps by using your phone's sensors. If there is a fan or anything buzzing nearby, or if you're moving around with your phone, this will cause you to receive extra steps for the day.
Assuming that's the case, you can remove this feature by following the steps described here. You can also delete the steps or any other data synced to your account and from the time period of your choice. For more information, see this help article.
12-04-2023 10:30
12-04-2023 10:30
Thank you. No I don’t have mobile track activated. It just started rolling up steps and I was getting notifications for new step badges earned- every one from 25000 to 90000.
Strangely though,the next day there was no history of the steps( other than what I legitimately earned)