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It's great to see that you've visited the Fitbit Community @Derryqueen117! I hope you're doing great!
Thank you very much for sharing these troubleshooting steps, I'm sure many users will find it pretty helpful and always make sure that you're running the latest app version.
You should check our Discussions board there you can share your story, find some fitness tips, recipes and more! Give it a look!
Hope it helps!
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