Silence Phone but not Charge?

[Tyler_H]

Is there a way to silence my iphone, but still allow my watch to recieve notifications for call/text? This would be useful at school where phones aren't allowed, but the watch isnt a problem. Any way to do this?

[Kmransom123 · Accepted solution]

@Tyler_H  When I put my iPhone on silence - my Charge still receives my notifications.  Is yours not doing this?  (Of course, the phone does need to be within bluetooth range to do this still)

[MarcoGFitbit]

Hello @Tyler_H, it's nice to see you around! 

As @Kmransom123 mentioned, when putting your iPhone in silence, as long as the Bluetooth is turned on, you should be able to receive notifications, as they are not linked to the volume of your phone. However, if you're not receiving them, on your phone please go to Settings > Notifications > Fitbit, make sure the Alert Style is set to Banners or Alerts and that the following settings are enabled:

• Allow Notifications
• Show in Notification Center
• Show on Lock Screen.

If you're still not receiving notifications, it could be a great idea to restart your tracker and then reset Notifications on it. To do this:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device. 
2. Restart your phone
3. Open the Fitbit app and tap on Account > your tracker > Notifications to enable them once again.

I hope this information can be useful, give it a try and let me know in case you need anything else!