03-12-2023 13:31
03-12-2023 13:31
Since version 3.77 update Fitbit says not enough data to log avg Heart rate or Calories burned when tracking exercise
03-12-2023 16:28
03-12-2023 16:28
This started happening to me today prior to updating to 3.77. Updating to 3.77 didn’t change anything. I have a Charge 3.
03-13-2023 04:35 - edited 03-13-2023 06:41
03-13-2023 04:35 - edited 03-13-2023 06:41
@NanaPamJ @Jktn I still had v 3.76 yesterday and this happened to me, too. I thought this was from the switch to DST. This clock change can affect data on the Fitbit app. My heart rate trace from Sat - Sun has a two hour gap, not a one hour gap.
I'm hoping this is all fixed today.
UPDATE: I got the 3.77 update after my initial post. Then I did my morning workout and everything looks normal in my exercise details. The exercise details from 3/12 aren't fixed and I don't think they will get fixed. The time change corrupted the data. I am a Fitbit user since 2013 and this happens every time switch.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-16-2023 17:11
03-16-2023 17:11
Yes everything worked fine the next day for me. Must have been the DST switch like you suggested.