help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep Log is Incorrect on New App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-10-2023 19:50

‎10-10-2023 19:50

Is anyone else experiencing incorrect sleep logs with the new 4.0 app version? Ever since upgrading, my watch and app think that I sleep only 3 to 4 hours a night. Is there a way to fix this?

Best Answer
3 REPLIES 3

‎10-10-2023 21:39

‎10-10-2023 21:39

@Motsch16 , Howdy - The app did that to me a couple of times too, but in the last week or so it seems to have straightened itself out. 😊

Active: Charge 5, Blaze
Retired: Charge HR, Versa
Happy Fitbit User since 2016
Best Answer
0 Votes

‎10-28-2023 06:21

‎10-28-2023 06:21

Hi. I have exactly the same issue but only since this week when I updated my previous App to the new IOS App (4.02). Is yours fixed now? as I have tried everything I can think of and everything recommended by Fitbit but with no fix as yet.

Best Answer
0 Votes

‎11-05-2023 07:16

In response to MissMyData

‎11-05-2023 07:16

No, this has not been fixed.
Best Answer
0 Votes